_________________________________________________________________________________

1700 Shattuck Avenue #1 • Berkeley, CA  94709 • 415.509.6430 • jillcnagle@gmail.com
COPYWRITER ~ COMMUNICATIONS SPECIALIST ~ STRATEGIST

SUMMARY
_____________________________________________________________________________________________
Acclaimed senior creative writer with over 15 years experience writing, editing and publishing in marketing, public relations, website and advertising domains seeking a challenging and rewarding mid-level career opportunity with a progressive and dynamic company or organization.  Meticulous and efficient consensus-builder who creates compelling and appropriate marketing solutions from messy heaps.  Entrepreneur with proven track-record starting and revitalizing businesses, publications and departments.  Strengths include:

Bullet Narrative, Expository and Didactic Writing Bullet Using Story Skills to Direct Emotion
Bullet Creating Positive Spin on Almost Anything Bullet Project Management
Bullet Making the Complex Simple and Friendly Bullet Mediation, Synthesis, Consensus-Building

PROFESSIONAL EXPERIENCE
_____________________________________________________________________________________________
eBay, San Jose, CA                                                                                                June 2008 – present
CONTENT STRATEGIST

Bullet Perform holistic evaluation, purge and rewrites of entire help topic areas.
Bullet Edit and rewrite customer service scripts for voice, tone and style.
Bullet Train interactive help tool.
Bullet Prune, graft and embellish decision trees from foreign sites for U.S. audiences.

Avenue A | Razorfish, San Francisco, CA                                                           2007 – less than a year
COPYWRITER/CONTENT LEAD

Bullet Develop editorial voice for Intel consumer website.
Bullet Gather, evaluate and present content for user vignette sequences.
Bullet Create unique identities for “smart to genius” range of Intel processors (chips).

Conscious Parenting Alliance (www.AwakeParent.com), Berkeley, CA                           2005 - Present
COFOUNDER/WRITER (Part-time)

Bullet Create and develop strategic and informational curricula, articles, booklets, workshop content, handouts, ad copy, website copy and newsletters on parenting and parenting skills.
Bullet Coordinate and teach various classes and workshops.
Bullet Provide consultation and family mediation services.

Get Published (www.GetPublished.com), Berkeley, CA                                                        2001 - 2005
FOUNDER/PRINCIPAL

Bullet Managed and executed various communications projects including the writing and editing of articles, book reviews, stories, ad copy, business letters, press releases, essays and marketing pitches for various clients nationwide.
Bullet Ghostwrote and provided developmental editing of books, book proposals and query letters.
Bullet Provided career coaching, consultation, editing, ghostwriting and training to emerging and published authors.
Bullet Developed and facilitated teleclasses on getting published as well as the unique Book Proposal Boot Camp, a seven-week course for authors to help them complete their book proposals.
Bullet Wrote and published numerous Internet articles on the intricacies of writing and getting published.
Bullet Interviewed, hired, trained and supervised the numerous tasks of associates and interns.
Bullet Wrote all copy for, maintained and regularly updated two company websites.

FREELANCE WRITER/EDITOR                                                                            1994 – 2004 and present
COFOUNDER/WRITER (Part-time)

  Wrote, ghostwrote and edited books, articles, stories, ad copy, business letters, press releases, essays and marketing pitches for various clients, anthologies, websites and periodicals nationwide.

The World Game Institute, Philadelphia, PA                                                                         1992 - 1993
WEST COAST MARKETING REPRESENTATIVE

Bullet Developed a direct mailing campaign to colleges and universities on the west coast to sell The World Game, a multimedia global simulation workshop/game based on the work of Buckminster Fuller.
Bullet Managed and oversaw the entire World Game campaign, including all regular client contacts.
Bullet Provided advertising and public relations consulting services to clients booking workshops.
Bullet Managed, developed and assisted with the execution of strategic communications and marketing projects.
Bullet Coordinated and facilitated various workshops with other leaders.

Graduate School of Education, University of Pennsylvania                                                 1990 - 1992
ASSISTANT DIRECTOR, Development and Alumni Relations

Bullet Authored and/or edited all content for alumni newsletter.
Bullet Wrote and designed brochures, flyers and other promotional materials and collateral.
Bullet Wrote and edited press releases.
Bullet Assisted with all aspects of annual giving.
Bullet Directed and oversaw the Education Alumni Association as well as administered all alumni events.
Bullet Managed the planning, staffing and execution of the Annual Academic Conference and semi-annual telethons.
Bullet Researched, compiled and circulated grant information for faculty.
Bullet Created, maintained and upgraded computer database.
Bullet Developed, documented and trained users on system for optimal database/mainframe interface.
Bullet Improved and maintained budget and purchasing systems.

Jewish Employment and Vocational Services, Philadelphia, PA                                          1989 - 1990
VOLUNTEER COORDINATOR - Soviet Program

Bullet Created and implemented volunteer program for Career Mentors, English Tutors and Vocational Seminars.
Bullet Consulted with teachers and counselors to determine student abilities and placement.
Bullet Initiated, documented and conducted all-volunteer training programs, interviews and placement.
Bullet Developed training and publicity materials.
Bullet Made recruitment and informational presentations to community groups.

Labyrinth, the Philadelphia Women's Newspaper, Philadelphia, PA                                   1987 - 1989
ADVERTISING MANAGER

Bullet Quadrupled advertiser base, enabling paper to remain afloat.
Bullet Initiated and managed direct mail targeted marketing campaigns.
Bullet Recruited, interviewed, hired, trained and supervised the daily activities of advertising representatives.
Bullet Developed a variety of materials including contracts, advertisements, marketing materials, letters, memoranda, confidential reports, spreadsheets and other correspondence.
Bullet Created and maintained Filemaker Pro computer database of advertisers.
Bullet Prepared and processed monthly balance sheets as well as administered billing and payroll.

University of Pennsylvania, Philadelphia, PA                                                                      1987 – 1989
COORDINATOR - Collaborative for West Philadelphia Public Schools Tutoring Project

Bullet Wrote, designed and disseminated literature and publicity materials.
Bullet Recruited, trained and assigned over 350 volunteer tutors.
Bullet Developed and administered cultural sensitivity and student leadership in-service training programs.
Bullet Interviewed, hired, supervised and evaluated twenty student leaders.
Bullet Wrote quarterly grant reports to state funding agency.
Bullet Designed and implemented the student van transportation system.
Bullet Mediated differing interests of University, School District, funders and other community members.
 

EDUCATION
_____________________________________________________________________________________________

Nonviolent Communication Mediation with John Kinyon and Ike Lasater                                              2005-2006

Certified Teleclass Leader with Teleclass International                                                                              2002

Untraining White Liberal Racism Workshop Series with Robert Horton                                              2000 – 2001

Nonviolent Communication, based in the work of Marshall Rosenberg                                             1996-present

California Institute of Integral Studies, San Francisco, CA                                                          1995 – 1997 Independent Study: Cultural Anthropology and Social Theory (Graduate-level courses)

BACHELOR OF ARTS, Philosophy, Minor in Women's Studies
University of Pennsylvania, Philadelphia, PA                                                                                  1991

Computer Literacy: Proficient in both Macintosh and PC platforms. Microsoft Office suite, Dreamweaver, Pagemaker, databases, basic HTML. Former database consultant. Fast technical learner and problem-solver.

Personal: Student of yoga and meditation, ten years. Hiker and camper. Love farmer’s markets. Passionate amateur dessert chef and devoted foodie.